Oscar Maynard

I design customer journeys, communications and digital experiences that make things simpler, smarter and better for both customers and teams.

Right now, I’m doing that at Cuckoo - the fast, fair, feel-good broadband provider - where I lead the design and delivery of CX strategy, customer comms and digital interactions.

I’ve worked across customer experience, customer service and contact centres - with a focus on customer communications, digital service design and transformation, CRM systems, marketing, brand and continuous improvement.