Oscar Maynard

CX and service design | Comms and CRM | Customer operations leadership | Digital transformation and continuous improvement | Brand and marketing

📍 Devon, UK (or remote)

🎓 Professional Diploma in Customer Experience, CXAD (Dip)

📬 Open to roles in CX, comms, customer, CRM, marketing or product.

I design customer journeys, comms and digital experiences that make things simpler, smarter and better - for customers and the teams supporting them.

Lately I've been leading CX strategy, comms and digital interactions for a fast-growing broadband scale-up - building customer journeys, CRM campaigns and the tools behind them.

I’ve worked across CX, ops and contact centres, with a focus on comms, service design, CRM, transformation, brand and marketing

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