Oscar Maynard

I design digital products and experiences that make things simpler, smarter and better - for customers and the teams supporting them.

I’m shaping digital tools and journeys for wholesale broadband partners to connect and serve their customers.

Before that, I led CX at a broadband scale-up, building CX strategy, journeys, CRM campaigns and the digital tools behind them.

Earlier I managed customer operations and contact centres in the outdoor education and charity sector - leading teams, improving processes and rolling out new systems.